COVID-19 Client Information

To our Creek’s Edge family,

After two years of working curbside, we are offering our clients the option to be with their pet during the examination or continue with our curbside service. Everyone has done a wonderful job adapting to the tremendous changes brought about by the pandemic. We are still working at a reduced schedule of 9-4 pm Monday, Tuesday, Thursday and Friday.

We plan to continue to offer a safe and healthy environment for you, your pets and our staff, so to do this we are implementing some changes to our pet visits:

  • It is essential that anyone displaying symptoms of COVID-19, has tested positive for COVID-19, please refrain from coming to the office. With that being said, if you have a sick pet at home, we will do our best to assess your pet via a phone call or by a telemedicine appointment.
  • Before you arrive, please download our new app CheckN prior to your appointment or if you are unable to download the app, call the office when you arrive. The CheckN app will allow for a smoother check in process. If you call the office, the receptionist will take a phone number and credit card number and put you through to a tech who will get a history on your pet and any other concerns you may have.
  • At your visit, the tech will ask if you would like to continue with our curbside process or if you would like to come in for the exam only. We will be allowing (1) person in the exam room.
  • After the assessment, we will ask you to proceed to your car, and the doctor will call you or come out to discuss the exam findings, treatment options or next steps, discharge instructions and any medications necessary. The tech will finalize payment and bring out your receipt and any medications in a bag.

Please be patient with us, our phone lines are very busy. We hope the acquisition of the CheckN app with help ease the burden on the phone lines.

If you are looking to order and pick up any products, please continue to call ahead to order and pay, or utilize our online pharmacy (Vetsource) for delivery to your door. Don’t forget to visit our Facebook page or our website at www.creeksedgeah.com!

Thank you for your continued cooperation and understanding,

Creek’s Edge Animal Hospital Staff

 

Location Hours
Monday9:00am – 7:00pm
Tuesday9:00am – 4:00pm
Wednesday4:00pm – 7:00pm
Thursday9:00am – 4:30pm
Friday9:00am – 4:00pm
SaturdayClosed
SundayClosed

*Appointments Only*